Privacy Policy
Effective Date: September 19, 2026
Forza Physiotherapy Ltd. ("Forza Physiotherapy", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we handle information that may be collected when you visit our website, contact us, or interact with our online services.
Forza Physiotherapy operates in British Columbia and is committed to handling personal information in accordance with applicable privacy laws, including the British Columbia Personal Information Protection Act (PIPA).
Information We Collect
Our website is primarily informational. We may collect limited information when you voluntarily contact us or interact with our website, such as:
• Name
• Email address
• Telephone number
• Information included in a message or inquiry
• General website usage and technical information
We do not use this website to collect or maintain detailed medical or clinical information. Clinical and patient information is managed separately through our clinic systems.
How We Use Information
Information provided to us may be used to:
• Respond to inquiries and requests
• Communicate with you about our services
• Schedule or facilitate appointments
• Improve our website and services
• Understand general website usage and performance
• Maintain website security
• Comply with applicable legal and regulatory requirements
We only collect and use personal information for purposes that are reasonable and appropriate in the circumstances.
Cookies and Analytics
Our website may use cookies and similar technologies to help us understand website traffic, improve website functionality, and support marketing activities.
We may use third-party services, including Google Analytics and Meta, for website analytics, advertising, and performance measurement.
These services may collect information such as:
• Device and browser information
• IP address
• Pages visited
• General website interactions
• Approximate geographic information
• Traffic sources
We do not intentionally provide these services with confidential clinical or health information.
You may be able to control or disable cookies through your browser settings. Certain website features may be affected if cookies are disabled.
Third-Party Services
Our website is hosted using Framer. We also use third-party services, including Google Analytics and Meta, to help operate and improve our website and marketing.
These third-party providers may process information in accordance with their own privacy policies and terms of service.
For more information, you may review the privacy policies of Framer, Google and Meta.
Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose information to third-party service providers where reasonably necessary to operate our website, communicate with visitors, analyze website usage, or provide our services.
We may also disclose information where required or permitted by law.
Protection of Information
We take reasonable measures to protect personal information against unauthorized access, collection, use, disclosure, loss, or destruction.
However, no website or electronic transmission can be guaranteed to be completely secure.
Links to Other Websites
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Access and Correction
You may request access to personal information that we hold about you and request correction of inaccurate or incomplete information, subject to applicable legal requirements and exceptions.
Privacy Questions
If you have questions about this Privacy Policy or how Forza Physiotherapy handles personal information, please contact us:
Forza Physiotherapy Ltd.
Vancouver, British Columbia, Canada
Email: contact@forzaphysiotherapy.com
Phone: 604-359-2919
We will make reasonable efforts to respond to privacy questions and concerns.
If you have concerns about how your personal information has been handled and are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legislation.
Any updates will be posted on this page with a revised effective date.